CHFM Practice Exam 2025 – Complete Study Guide

The management approach that focuses on reducing waste in healthcare facilities is Lean Management. This methodology emphasizes optimizing processes, improving efficiency, and minimizing non-value-added activities. Lean Management principles are derived from manufacturing practices but have been successfully adapted to healthcare settings to enhance patient care and operational effectiveness.

By systematically identifying and eliminating waste—whether it’s excess motion, waiting times, or overproduction—Lean Management aims to streamline operations and improve service delivery. This leads to better resource utilization, cost savings, and enhanced patient outcomes. Lean principles encourage continuous improvement and foster a culture of innovation, where staff are empowered to identify inefficiencies and suggest improvements.

In contrast, the other management approaches mentioned do not specifically target waste reduction. Top-down management often relies on directives from upper management without necessarily involving staff in process improvements. Customer service enhancement focuses primarily on improving the patient experience rather than optimizing operational efficiencies. Traditional management typically emphasizes maintaining existing systems and processes rather than actively seeking to eliminate waste or improve efficiencies.